Privacy Policy

1. Who we are

This Privacy Policy explains how Clairmont Bay Inc (“Clairmont Bay”, “we”, “us”, or “our”) collects, uses, and protects personal information when you visit our website or contact us about our services.

We provide web development, ecommerce development, and marketplace services. If you have questions about this policy, contact us at clairmontbay@aol.com.

2. Information we collect

We may collect information you provide directly, including your name, email address, company or brand name, project details, and any other information you submit through our contact forms or email.

We may also collect limited technical information automatically when you visit our website, such as browser type, device type, approximate location derived from IP address, pages viewed, and referring URLs. This helps us understand how the site is used and improve its performance.

3. How we use your information

We use personal information to respond to enquiries, arrange discovery conversations, prepare proposals, deliver services you request, and communicate about ongoing work.

We may also use information to improve our website, maintain security, meet legal obligations, and send service-related messages related to your enquiry or project. We do not sell your personal information.

4. Legal bases for processing

Where applicable data protection laws require a legal basis, we process personal information based on: your consent (for example when you submit a form); performance of a contract or steps taken at your request before entering a contract; our legitimate interests in operating and improving our business; and compliance with legal obligations.

5. Cookies and similar technologies

Our website may use essential cookies required for basic functionality and, where enabled, analytics cookies to understand traffic and usage patterns. You can control cookies through your browser settings. Blocking some cookies may affect how certain parts of the site work.

6. Sharing of information

We may share personal information with trusted service providers who help us operate our website, email, hosting, or project tools, only as needed to perform those services and subject to appropriate confidentiality obligations.

We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, or property of Clairmont Bay Inc, our clients, or others.

7. International transfers

Because we work with clients and tools across multiple countries, your information may be processed in countries other than your own. Where we transfer personal data internationally, we take reasonable steps to ensure appropriate safeguards are in place.

8. Data retention

We retain personal information only for as long as needed for the purposes described in this policy, including responding to enquiries, delivering services, maintaining business records, and meeting legal or accounting requirements. When information is no longer needed, we delete or anonymise it where practicable.

9. Your rights

Depending on your location, you may have rights to access, correct, update, or delete your personal information; object to or restrict certain processing; withdraw consent where processing is based on consent; and lodge a complaint with a supervisory authority.

To exercise these rights, email clairmontbay@aol.com. We may need to verify your identity before responding.

10. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Third-party links

Our website may link to third-party websites or platforms. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

12. Children’s privacy

Our services are directed to businesses and professionals. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take steps to delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version. Continued use of our website after changes means you acknowledge the updated policy.

14. Contact us

If you have questions about this Privacy Policy or how we handle personal information, contact Clairmont Bay Inc at clairmontbay@aol.com or through our Contact page.

Need to discuss a project, or have a privacy-related request?